Please read the important safety information below before continuing
Health & Safety Information
We strive to ensure the best possible visitor experience in the safest way
we will always put health and safety first. We take our responsibilities to
our customers, our staff and our suppliers extremely seriously. With this in
mind we have implemented new restrictions, guidelines, requests of respect
to others and strict rules. This is to ensure that we can continue to
provide a great day out whilst being mindful of the seriousness that
Coronavirus brings and the actions we should take to limit the spread of
infection or transmission.
Please take some time to read through our guidelines and the rules and
responsibilities that we all must adhere to prior to visiting and whilst at
the venue. It is essential that all members of your party understand the
importance of all of the guidance issued too.
Our on-site signage is clearly displayed and it is important that you and
your party follow our site rules at all times. If any item is unclear or not
understood then please speak to a member of staff who will be happy to
Rule of 6 or 2 households
Please follow the guidance and do not book or arrange to attend the farm with more than 6 persons (from different households) or a maximum of 2 groups from 2 different households. We are legally obligated to enforce this and request that you help us by not attending in groups that do not follow these rules.
We are operating on a limited number capacity to ensure social
distancing measures can be met. Please make your booking online, where
Closure of some of attractions & shows
Some attractions must remain closed or will be running at a reduced
capacity. These closures and capacity controls will be clearly
Please follow UK Government guidelines regarding the appropriate use of
Please do not visit us if you are sick
We respectfully request that you do not visit us if you have any
symptoms of Covid-19. If you get symptoms when you are on site then
please take extra care & swiftly speak to a member of staff who will
ensure you and your party get home safely.
Wash your hands | Enhanced hygiene
We all know the importance of washing our hands to stop the spread of
the virus so we request that this is conducted by all members of your
party before arrival and during your visit regularly at one of our many
hand wash facilities.
Health & Safety vetted
Prior to reopening we have undertaken a multitude of assessments with
our qualified H&S consultant and have implemented many new measures
for the benefit of everyone’s safety.
Our staff have completed additional training and will be practising
enhanced social distancing whilst at work. All staff will be temperature
checked daily and under no circumstances be at work if they display
Covid-19 related symptoms
All staff have received additional training to ensure we meet the
guidance set out by the UK Government to help stop the spread of
We have put in place more rigorous cleaning throughout the day for all
of our facilities.
We have many hand wash facilities throughout the venue and we encourage
you to wash your hands regularly.
On arrival - car parking
Please wait for any other visitors to move from their vehicle before you
exit your own.
On arrival - entry
Please practice good social distancing etiquette whilst queuing to enter
the attraction. To ensure customers are safely spaced inside the venue
we may hold customers in the queues for slightly longer than usual.
We have installed safety screens for added protection for our visitors
Please use your bank cards contactless feature whenever you can.
Visitors will notice our distinct signage relating to all of our Health
and Safety responsibilities, please ensure these requests are followed
at all times.
Wash your hands regularly
Please ensure you regularly wash your hands for at least 20 seconds at
one of our many hand wash facilities.
Please practice good social distancing etiquette during your visit. We
require an enhanced level of supervision of all children by a
responsible adult, ensuring social distancing & stringent personal
Attractions & Shows
Visitors will be asked to maintain a safe distance apart from other
guests when using any of the attractions. Please follow the signs
displayed relating to the specific attraction.
Food and Drink
Instructions for ordering and collection of food and beverages will be
Eating - Seating arrangements
We have organised our tables so that social distancing from other
visitors can be maintained.
To ensure that we meet the strict measures to be open to the public we
have had to close some of our attractions. These are clearly displayed.
We respectfully request that everyone on site practises a high standard
of hygiene when coughing or sneezing and washes their hands on a regular
We're happy to hear from you
If you have any recommendations or concerns please do not hesitate to get in touch.
Track & Trace
We have a legal obligation to provide the contact information of all persons on site to the UK governments Track & Trace team if requested.
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